Search found 8 matches

by FranticDesigner
Tue Mar 08, 2016 1:30 pm
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

Re: OSX.KeRanger.A Already Executed

I did eventually decide to just use the migration assistant to install from my last backup point. I thought it went ok initially, but after restarting now the disc won't mount at all. So there's a whole new problem to conquer.
by FranticDesigner
Tue Mar 08, 2016 5:54 am
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

Re: OSX.KeRanger.A Already Executed

Thank you for the heads up on searching for restoration tips! I'll do some poking around to see what I can come up with. I did search the library and nothing from the original infection turned up.

As for removing the encryption, yeah, I kinda had a feeling that those files were gone forever. If all ...
by FranticDesigner
Tue Mar 08, 2016 5:36 am
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

Re: OSX.KeRanger.A Already Executed

I apologize. My brain moves in so many different directions that it's difficult to go through predictable progressions.

Yes, I can find my library folder, and I will search out to see that all of the malware is actually removed. Yes, it's true that only the files under my user account were ...
by FranticDesigner
Tue Mar 08, 2016 5:02 am
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

Re: OSX.KeRanger.A Already Executed

I'm willing to accept that the OS reset may have been at my own hand in my haste, and I've come to terms with that. I can import all of those things back into place; no big deal.

That said:
After spending some time away, and upon reflection, I guess this boils down to one thing here. Operating from ...
by FranticDesigner
Tue Mar 08, 2016 3:41 am
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

Re: OSX.KeRanger.A Already Executed

I did forget to mention that I believe all elements of the malware have been removed. I checked system monitor for the active kernel, and also searched my directories for the two different things I found from the earlier press releases. Forgive me, I've closed all that.

Perhaps I don't understand ...
by FranticDesigner
Tue Mar 08, 2016 3:35 am
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

Re: OSX.KeRanger.A Already Executed

Screen Shot 2016-03-07 at 10.33.08 PM.png
Screen Shot 2016-03-07 at 10.33.08 PM.png (228.99 KiB) Viewed 9586 times
by FranticDesigner
Tue Mar 08, 2016 3:33 am
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

Re: OSX.KeRanger.A Already Executed

Thank you so much for the reply!

Sorry for your issues, but more details are needed in order to try to provide help. First, did you get a message from the perpetrator(s) and can you post a screenshot? Have you removed processes and files known to be related to KeRanger.A?

Yes, I did get a ransom ...
by FranticDesigner
Tue Mar 08, 2016 2:07 am
Forum: Mac Support
Topic: OSX.KeRanger.A Already Executed
Replies: 9
Views: 9619

OSX.KeRanger.A Already Executed

I know this is a really messed up reason to join a forum for software that I've used ( on and off/infrequently) for the past few years. I'm one of the suckers that downloaded on the 4th after it suddenly came to mind that I hadn't gotten this version on my newer Macbook Pro that I've been using for ...