Ports closed, download speed at zero

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NeeraWM
Posts: 1
Joined: Thu Jan 30, 2020 10:08 pm

Ports closed, download speed at zero

Post by NeeraWM » Thu Jan 30, 2020 10:18 pm

Don't know why but after composing the post and hitting submit I got a "login request" and the message was not posted.
Trying this again.

I am having issue downloading anything, i.e., the speed is stuck at 0 Kbps.
Download speed is very good. This issue has been here for the last 10 days at least.
I am on macOS 10.15.2 with Firewall OFF and no application blocking incoming connections.
I am using a FASTGATE router from FASTWEB ISP.
My connection speed is 72/19 Mbps and it works great otherwise.

I followed the instructions in the Help Guide for closed ports but nothing helped, all ports seem closed.
Here is the debug log as requested:

2020-01-30 22:05:29 +0000 port-forwarding.c:180 [Info] Port Forwarding: Stopped
2020-01-30 22:05:29 +0000 natpmp.c:70 [Info] Port Forwarding (NAT-PMP): sendnewportmappingrequest succeeded (12)
2020-01-30 22:05:29 +0000 upnp.c:270 [Info] Port Forwarding (UPnP): Stopping port forwarding through "http://192.168.1.254:5000/", service ""
2020-01-30 22:05:29 +0000 port-forwarding.c:92 [Info] Port Forwarding: State changed from "Forwarded" to "Stopping"
2020-01-30 22:05:40 +0000 natpmp.c:70 [Info] Port Forwarding (NAT-PMP): initnatpmp succeeded (0)
2020-01-30 22:05:40 +0000 natpmp.c:70 [Info] Port Forwarding (NAT-PMP): sendpublicaddressrequest succeeded (2)
2020-01-30 22:05:40 +0000 upnp.c:227 [Info] Port Forwarding (UPnP): Found Internet Gateway Device "http://192.168.1.254:5000/"
2020-01-30 22:05:40 +0000 upnp.c:229 [Info] Port Forwarding (UPnP): Local Address is "192.168.1.135"
2020-01-30 22:05:40 +0000 upnp.c:304 [Info] Port Forwarding (UPnP): Port forwarding through "http://192.168.1.254:5000/", service "". (local address: 192.168.1.135:50263)
2020-01-30 22:05:40 +0000 upnp.c:307 [Info] Port Forwarding (UPnP): Port forwarding successful!
2020-01-30 22:05:40 +0000 port-forwarding.c:92 [Info] Port Forwarding: State changed from "Not forwarded" to "Forwarded"

I hope to find some help here.

Thanks

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