WebUI not showing up correctly

Discussion of the Web Interface for Transmission, formerly known as Clutch. This applies to all version of Transmission
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fall3n
Posts: 2
Joined: Mon Jul 11, 2011 12:43 pm

WebUI not showing up correctly

Post by fall3n »

hi i am new to the forums and i have a problem. i have done a search but haven't found anything relating to my issue. As the title says, my WebUI is not showing up right. i don't have any links to click on. it just pops up with a white page with text that belong to buttons and/or links. i have attached a pic of it.

if anyone can help, it would be great.

thank you
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lazybones
Posts: 220
Joined: Sun Jan 24, 2010 12:41 am

Re: WebUI not showing up correctly

Post by lazybones »

- Bad installation missing files?
- Incorrect directory permissions?
- Browser plugin blocking scripting?

Could be many things.
fall3n
Posts: 2
Joined: Mon Jul 11, 2011 12:43 pm

Re: WebUI not showing up correctly

Post by fall3n »

Thank you lazybones, i have been thinking about just doing a reload of the os and starting over, i think i messed up somewhere in the installation of transmission. there isn't anything on the machine so it won't be a loss. i'll post back if i have this problem again. thanks
annihilating_rhythm
Posts: 9
Joined: Sun Oct 23, 2011 11:11 pm

Re: WebUI not showing up correctly

Post by annihilating_rhythm »

Hi,

I'm having the same problem as the OP.

Technical details: My Book World Edition NAS running 1.02.06 firmware. Transmission 2.41-1_arm, libcurl 7.21.7-1 as provided by Optware. WebGUI accessed with Safari 5.1.1 on OS X 10.6.8.

In the Activity Window, the following is reported when attempting to access transmission's webGUI:
Image

If I run a ps on the NAS after attempting to view the webGUI, all instances of the transmission-daemon process are gone. This happens every single time: attempting to access the webGUI causes the transmission-daemons to quit.

I run Transmission as root using the following command from the CLI after SSHing into the NAS:

Code: Select all

/opt/bin/transmission-daemon
ps lists 5 instances of the daemon immediately after running the above command, between #9596 & #9600—is this normal?
My settings.conf:
"alt-speed-down": 50,
"alt-speed-enabled": false,
"alt-speed-time-begin": 480,
"alt-speed-time-day": 127,
"alt-speed-time-enabled": true,
"alt-speed-time-end": 1439,
"alt-speed-up": 10,
"bind-address-ipv4": "0.0.0.0",
"bind-address-ipv6": "::",
"blocklist-enabled": false,
"blocklist-url": "http://www.example.com/blocklist",
"cache-size-mb": 4,
"dht-enabled": true,
"download-dir": "/DataVolume/Download",
"download-queue-enabled": true,
"download-queue-size": 5,
"encryption": 1,
"idle-seeding-limit": 30,
"idle-seeding-limit-enabled": false,
"incomplete-dir": "/DataVolume/Download/Incomplete",
"incomplete-dir-enabled": true,
"lpd-enabled": false,
"message-level": 2,
"peer-congestion-algorithm": "",
"peer-limit-global": 240,
"peer-limit-per-torrent": 60,
"peer-port": 51413,
"peer-port-random-high": 65535,
"peer-port-random-low": 49152,
"peer-port-random-on-start": false,
"peer-socket-tos": "default",
"pex-enabled": true,
"port-forwarding-enabled": true,
"preallocation": 1,
"prefetch-enabled": 1,
"queue-stalled-enabled": true,
"queue-stalled-minutes": 30,
"ratio-limit": 2,
"ratio-limit-enabled": false,
"rename-partial-files": true,
"rpc-authentication-required": false,
"rpc-bind-address": "0.0.0.0",
"rpc-enabled": true,
"rpc-password": "REDACTED",
"rpc-port": 9091,
"rpc-url": "/transmission/",
"rpc-username": "",
"rpc-whitelist": "127.0.0.1,REDACTED",
"rpc-whitelist-enabled": true,
"scrape-paused-torrents-enabled": true,
"script-torrent-done-enabled": false,
"script-torrent-done-filename": "",
"seed-queue-enabled": false,
"seed-queue-size": 10,
"speed-limit-down": 250,
"speed-limit-down-enabled": true,
"speed-limit-up": 25,
"speed-limit-up-enabled": true,
"start-added-torrents": true,
"trash-original-torrent-files": false,
"umask": 18,
"upload-slots-per-torrent": 14,
"utp-enabled": true
The redacted IP addresses are the local IP addresses of the three devices I have granted access to the webGUI (their IP addresses are statically-assigned using DHCP on my router).
In anticipation of the same questions asked of the OP:
- Bad installation missing files? I have confirmed that all the required files exist at the required locations.
- Incorrect directory permissions? Given that transmission was installed, and is running as, root, I can't see how this would be a problem.
- Browser plugin blocking scripting? I can confirm that my instance of Safari is running with plugins and JavaScript enabled, & Java disabled

Any advice?
annihilating_rhythm
Posts: 9
Joined: Sun Oct 23, 2011 11:11 pm

Re: WebUI not showing up correctly

Post by annihilating_rhythm »

Hey,

I don't have a firewall running on the NAS. Besides, the NAS offers up the index.html file fine, so it's not being blocked. There appears to be something that happens between offering up the index.html and offering up the rest of the page that causes the transmission-daemons to quit, thereby terminating access to the webGUI.

Where can I find the log file? I've looked in several places but no joy so far.
killemov
Posts: 573
Joined: Sat Jul 31, 2010 5:04 pm

Re: WebUI not showing up correctly

Post by killemov »

Regarding the screenshot of the activity windows it looks like the daemon just crashes after the first call to the web interface. Post an issue with the optware maintainer.
annihilating_rhythm
Posts: 9
Joined: Sun Oct 23, 2011 11:11 pm

Re: WebUI not showing up correctly

Post by annihilating_rhythm »

Yeah, that was what I figured. I'll try to get in touch with the optware maintainer and post a bug report.

Cheers.
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